Terms & Conditions

Effective Date: March 12, 2025

Welcome to Sauté Masters Personal Chef & Private Events, LLC ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our services. By booking our services, you agree to comply with these Terms.

Services

Sauté Masters offers personal chef services and private event catering. Services include, but are not limited to, meal planning, grocery shopping, meal preparation, and event catering. Specific services and pricing will be outlined in a separate agreement at the time of booking.

Bookings and Payments

Booking Confirmation: A non-refundable deposit of 50% of the total cost is required to confirm your booking.
Payment Terms: The remaining balance is due on the day of the service.
Accepted Payment Methods: We accommodate both online and in-person transactions using cash or credit cards.
Payment for Additional Staffing: If additional staff is required for your event, the cost will be outlined in the agreement and must be paid in full prior to the event.

Cancellation Policy

Cancellations made within 72 hours of the scheduled service will incur a 100% charge. Cancellations made more than 72 hours in advance will forfeit the deposit but will not incur additional charges.

Client Responsibilities

Access: Clients must provide Sauté Masters with access to their kitchen, including necessary appliances and utensils.
Allergies and Dietary Restrictions: Clients must inform Sauté Masters of any allergies, dietary restrictions, or preferences at the time of booking. Sauté Masters is not liable for any allergic reactions or dietary issues if not informed in advance.

Liability

Safety and Cleanliness: While we take every precaution to ensure food safety and cleanliness, we are not responsible for any health issues resulting from food consumption beyond our control.
Damage: Sauté Masters is not liable for any damage to the client's property unless caused by gross negligence or intentional misconduct by our staff.

Confidentiality

We respect your privacy and will not disclose any personal information or details of your event without your consent, except as required by law.

Governing Law

These Terms are governed by the laws of the state of California. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in California.

Contact Us

If you have any questions or concerns about these Terms, please contact us at 916-957-7201 or customerservice@sautemasters.com

Privacy Policy

Effective Date: March 12, 2025

Sauté Masters Personal Chef & Private Events, LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sautemasters.com or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the Site, make a reservation, or use our services.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services.

2. Use of Your Information

We use the information we collect about you in the following ways:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.
To process your transactions and manage your orders.
To send you emails, newsletters, and other communications.
To respond to your comments, questions, and customer service requests.
To detect, prevent, and address technical issues.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at customerservice@sautemasters.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sauté Masters Personal Chef & Private Events, LLC

Email: customerservice@sautemasters.com Phone: 916-957-7201

Terms & Conditions

Privacy Policy

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